Solution Architect
About the Role: The Solution Architect position is a pre-sales role focusing on designing solutions for a wide variety of infrastructure technologies as well as recurring IT services (e.g., Service Desk and Managed Services). The successful candidate will be an enthusiastic professional with a well-round technical skillset as well as a strong business acumen.
Why Dataprise?
- Dataprise is a private equity-backed company whose mission is to grow organically and inorganically through the acquisition of solid-performing businesses that are well aligned to our philosophies and values.
- Our mission is to delight our clients and create an outstanding people experience both internally and externally.
- We are an employee-focused organization that prioritizes employee retention, satisfaction, and empowerment.
- We provide career growth opportunities through internal movement and through continuous learning, upskilling, job shadow programs, career mentors, annual training allotments, and LinkedIn Learning licenses for all employees.
- Comprehensive Wellness Program including gym membership discounts/subsidies, and Wellness Rewards opportunities.
- A commitment to Diversity, Equity, and Inclusion (DEI) through a multi-faceted DEI Program.
- A focus on work/life balance including hybrid and remote work options, 10 paid holidays and generous PTO.
- Competitive pay and a comprehensive benefits package including top-quality medical, dental, and vision coverage for you and your family + FREE telemedicine benefits, company-paid Employee Assistance Program (EAP), and 401(k) with company match.
- An opportunity to grow, be challenged, have fun, and learn from some of the most talented technology professionals out there.
What You’ll Do:
- Artfully articulate and discuss the full portfolio of Dataprise Managed Services.
- Interface with our prospects and customers to determine technical requirements, feasibility, and expectations.
- Strategizing with prospects to architect a winning solution based on a variety of criteria, including business objectives, functionality, scalability, future-proofing, and cost.
- Create detailed and accurate Statements of Work (SOW) that allow Dataprise technical staff to follow post-sale to implement the architected solution.
- Partner with internal sales and operations teams to provide support for pre/post-sales activities, such as product demonstrations, webinars and/or presentations, solution designs, proofs of concept, total cost of ownership, ROI analysis, etc.
- Translate complex technical concepts to easily understood “value” discussions which address both business drivers and client benefits.
- Provide technical sales support during the pre-and post-sale phases.
- Manage multiple concurrent projects, with non-linear project phases, while maintaining an appropriate availability to deliver well-designed solutions on time and within budget.
What Skills & Experience You’ll Need:
- You previously have worked for a Managed Service Provider (MSP).
- You have several years of experience working as a system administrator, network engineer, or similar position with experience across complete IT industry lifecycle covering pre-sales, consulting, architecture, and design.
- You have previously worked as a Solution Architect or Sales Engineer and have a clear methodology for performing requirements gathering, analyzing business requirements, and tailoring a custom product and solutions.
- You have proven that you can influence the definition of technical strategies and design solutions.
- You have broad expertise in all IT infrastructure related technologies with at least two focus areas:
- Networking: Cisco, Juniper, Force10, SonicWALL, Fortigate
- Storage: EMC, Compellent, NetApp, Equallogic
- Virtualization: VMWare, Hyper-V, Citrix, VDI
- Security: IDS, SEIM, MFA
- Microsoft Suite: Windows Server, Exchange Server, Active Directory
- Cloud: Azure, AWS, Office365
- You previously have worked responding to RFP’s, RFI’s, and RFQ’s for both commercial and government contracts.
- You are experienced in writing Statements of Work and appropriately determining pricing for hardware, software, services, and labor.
- You have previously worked in a similar fast-paced, deadline-driven position.
Dataprise Diversity Commitment: At Dataprise, we celebrate what makes us unique: our people. We believe in fostering a diverse and inclusive work environment that seeks and embraces thoughts and ideas from all different backgrounds. We welcome everyone and are committed to providing equal employment opportunity regardless of race, gender, gender identity/expression, religion, ethnicity, disability, national origin or sexual orientation. We are #DataprisePROUD!
Dataprise is an Equal Opportunity Employer.