Windows Network Consultant
About the role: The Network Consultant will work in an exciting client-facing capacity serving as the primary person handling the day-to-day IT needs for Dataprise clients. Expect to integrate yourself into clients’ environments and be ready to roll up your sleeves to provide proactive network support and maintenance day in and day out. You will serve as a partner with clients and act as a trusted IT advisor in making technology recommendations to allow clients to remain competitive when it comes to their IT needs. This position is ideal for those IT enthusiasts with a passion for interfacing with different personalities and problem solving in ever-changing environments.
***This is an onsite position in Rockville, MD***
Why Dataprise?
- Dataprise is a private equity-backed company whose mission is to grow organically and inorganically through the acquisition of solid-performing businesses that are well aligned to our philosophies and values.
- Our mission is to delight our clients and create an outstanding people experience both internally and externally.
- We are an employee-focused organization that prioritizes employee retention, satisfaction, and empowerment.
- We provide career growth opportunities through internal movement and through continuous learning, upskilling, job shadow programs, career mentors, annual training allotments, and LinkedIn Learning licenses for all employees.
- Comprehensive Wellness Program including gym membership discounts/subsidies, and Wellness Rewards opportunities.
- A commitment to Diversity, Equity, and Inclusion (DEI) through a multi-faceted DEI Program.
- A focus on work/life balance including hybrid and remote work options, 10 paid holidays and generous PTO.
- Competitive pay and a comprehensive benefits package including top-quality medical, dental, and vision coverage for you and your family + FREE telemedicine benefits, company-paid Employee Assistance Program (EAP), and 401(k) with company match.
- An opportunity to grow, be challenged, have fun, and learn from some of the most talented technology professionals out there.
What You’ll Do:
- Manage on-site networks and provide technical support/consulting to an assigned set of customers. Our customers are small to medium-sized businesses that require IT support ranging from supplemental support to total IT management.
- Serve as a trusted IT advisor in empowering our clients to Win with IT by recommending new technologies and solutions that proactively support and grow client environments.
- Establish and maintain networks, servers, and systems by designing, proactively managing, and troubleshooting network problems.
- Travel to local customer sites to provide scheduled network maintenance, address outstanding concerns, and aid with project implementations and consulting when appropriate.
- Interact with clients on a daily basis, and effectively communicate with management.
- Provide on-call/afterhours work when necessary.
- Learn a ton, be faced with new challenges every day, and have the autonomy to take ownership of your client accounts.
What Skills & Experience You’ll Need:
- A few years of related experience with a strong business acumen and determination to impress clients by exceeding their needs and expectations.
- A passion for staying on top of cutting-edge technology and hands-on experience with the latest versions of the following technologies: Windows Server, Exchange Server, Small Business Server, Active Directory, Office 365, Azure, VMWare/HyperV, Storage, Ethernet, Wireless Networks, Citrix, Firewalls (SonicWALL, Watchguard, Cisco ASA), DNS, DHCP, heterogeneous LAN environments.
- Industry certifications and a Bachelor's degree (or equivalent work experience) in a related field.
- A profound respect for others with the ability to work collaboratively as well as independently at customer sites.
- An inner drive to succeed and the ability to work in a fast-paced, high-growth environment, with minimal supervision and major responsibility while remaining organized and staying on top of multiple concurrent priorities.
- Great people and verbal/written communication skills.
- The availability to occasionally be on-call or perform work after hours.
Compensation:
- Dataprise is committed to maintaining a positive work environment by ensuring that compensation across the Company is managed in a competitive, consistent, and fair manner. Each Dataprise employee will be compensated in line with their specific scope of responsibility, skill level, and educational background, in addition to the projected impact on the success of the Company.
- We have a comprehensive Compensation Management System which establishes the guidelines we use in making compensation decisions and is comprised of compensation policies, salary structures, salary grades, incentive target guidelines, job descriptions, and career charts.
- This position’s Salary Range is $80,000-$90,000 (NOTE: this is the range at the national average level; specific salaries offered will be adjusted higher/lower due to the local labor market of the candidate. Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons).
Dataprise Diversity Commitment: At Dataprise, we celebrate what makes us unique: our people. We believe in fostering a diverse and inclusive work environment that seeks and embraces thoughts and ideas from all different backgrounds. We welcome everyone and are committed to providing equal employment opportunity regardless of race, gender, gender identity/expression, religion, ethnicity, disability, national origin, or sexual orientation. We are #DataprisePROUD!
Dataprise is proud to be an Equal Opportunity Employer.